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Privacy Policy

Privacy Policy

This Privacy Policy explains how Linguistic Journeys handles personal data in connection with its website, course inquiries, level screening, enrolment, and small-group language course administration.

Terms of Service Contact
Effective Date As stated in policy
Scope All users of our services
Questions Contact
Privacy Contact

Contact Details

Email contact
[email protected]
Telephone contact
+852 5142 8264
Mailing address
1, Sky Plaza Road, Chek Lap Kok, Chek Lap Kok, Hong Kong
Privacy contact
[email protected]

Use the contact details below for privacy questions, access requests, or correction requests.

Contact Page
Data category

Data We Collect

We may collect contact details, course and timetable preferences, level screening information, enrolment details, payment-related records, attendance information, messages sent through the site, and technical data such as device, browser, and usage logs. Where relevant, we also process information needed to arrange small-group placement, course progress review, and service administration.

The categories collected depend on whether a person makes an inquiry, enrols, or uses the site.
Collection source

How We Collect Data

We receive personal data directly from you when you submit an inquiry, complete a contact form, book a visit, or enrol in a course. We also collect data during level screening, timetable matching, lesson administration, and payment handling. Some technical data is generated automatically when the website is used.

Information is obtained from users, from course administration, and from basic site operation.
Cookie type

Types of Cookies

The site may use essential cookies for core functions, functional cookies to remember basic preferences, and analytics cookies to understand site use and improve performance. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to collect more information than is reasonably needed for these purposes.

We use only standard cookie categories needed for operation, measurement, and preference handling.
User control

Cookie Controls

You may manage cookies through your browser controls and, where available, through any on-site preference tools. Blocking certain cookies may affect form submission, session continuity, or other basic site functions. We do not rely on cookie settings to override legal or operational requirements for processing.

Browser settings can usually be used to limit or remove cookies, subject to site functionality.

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, or deletion where retention is no longer justified. You may also object to or restrict certain processing in appropriate circumstances. If we rely on your consent for a specific activity, you may withdraw it for future processing.

Available rights depend on the nature of the data and the applicable law.

To make a privacy request, use the contact details in this policy and describe the data or issue concerned. We may ask for information needed to confirm your identity and locate the relevant records. If a request cannot be fully granted, we will explain the reason where required by law.

We may need to verify identity before acting on a request.

We keep personal data only for as long as needed to manage inquiries, enrolment, lessons, payments, records, and legal obligations. When data is no longer required, we delete it or anonymise it where practicable. Some records may be retained for a longer period if needed for accounting, dispute handling, or compliance purposes.

Retention is based on the purpose for which the information was collected and any legal recordkeeping needs.

If we make material changes, we will update the policy on the website and may provide an additional notice where appropriate. The revised version applies from the stated effective date. Continued use of the site after an update means the revised notice will govern future processing.

We review this notice when our practices or legal obligations change.

How We Use Data

We use personal data to respond to inquiries, assess starting level, match learners to suitable groups and timetables, confirm course terms, manage enrolment, deliver scheduled lessons, support guided practice, review progress, process payments, maintain records, operate the website, and meet legal or accounting obligations. We may also use data to handle service communications and to improve the organisation of our small-group courses.

Processing is limited to ordinary course administration and site operation.

Service Providers

We may share personal data with service providers that support website hosting, communications, booking administration, payment processing, record management, or technical maintenance. Where data is shared for these purposes, we expect the recipient to use it only for the assigned task and to apply appropriate safeguards. We do not sell personal data.

Operational partners receive only the information needed to perform their role.

Legal Disclosure

We may disclose personal data to public authorities, regulators, courts, or other parties when required to comply with legal obligations, respond to lawful requests, protect rights, or address security or fraud concerns. We may also share information where necessary to establish, exercise, or defend legal claims.

Disclosure may be required where law, regulation, or a valid request applies.